Credit Hours: CME 1.00

Target Audience:

Physicians and Advanced Practice Professionals (APPs).

Educational Objectives:

As a result of reviewing this information, you should be able to:

· Recognize the correlation between the consistent use of UPMC Life Changing Values and the prevention of malpractice litigation

· List three methods of preventing malpractice litigation which lead to increased patient safety and cost savings within the self-insurance program

· Recall unanticipated outcomes that require disclosure

· Explain how to deliver an effective disclosure and apology

Questions can be directed to members of the UPMC Susquehanna Risk Management/Legal/Compliance/Privacy Team by calling 570-320-7035:

CONTACTS:

Kenneth B. Young, Esq., Vice President of Legal Services, youngkb@upmc.edu
Kimberly M. Manning, Esq., Director of Legal Services, manningkm2@upmc.edu
Lynn Sauers, RN/Paralegal, Director of Risk Management, sauersl3@upmc.edu
Krista J. McMonigle, MS, ARM, CHRM, Paralegal, Lead Insurance Analyst, Malpractice, mcmoniglekj@upmc.edu
Raven Reasner Cooley, RN, BSN, Risk Management Analyst, cooleyrr@upmc.edu
Michelle Steinbacher, RN, Risk Management Analyst, steinbacherm@upmc.edu

Authors:

Krista McMonigle — Lead Insurance Analyst, Malpractice
No relationships with industry relevant to the content of this educational activity have been disclosed.

Planning Committee: David Lopatosky, MD, MMM, FAAFP — Chief Medical Officer, UPMC Susquehanna Region
Dr. Lopatosky disclosed he is a consultant with Verra Therapeutics.
No other planners, members of the planning committee, speakers, presenters, authors, content reviewers and/or anyone else in a position to control the content of this education activity have relevant financial relationships to disclose.

Raven Reasner Cooley, RN, BSN — Risk Management Analyst
No relationships with industry relevant to the content of this educational activity have been disclosed.

No other members of the planning committee, speakers, presenters, authors, content reviewers and/or anyone else in a position to control the content of this education activity have relevant financial relationships with any companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.

This activity is approved for AMA PRA Category 1 Credit™

The University of Pittsburgh is an affirmative action, equal opportunity institution.